Honeypot Dating Limited (“Thursday”, “we”, “our”, “us”) is committed to providing safe, inclusive, enjoyable and quality events for single people worldwide. This event incident policy (“Policy”) explains how you can report an incident that occurred during and/or shortly after a Thursday event (“Event(s)”) and describes Thursday’s approach to such reports. We do not tolerate any acts of misconduct, harassment, violence, discrimination or offensive behaviour of any nature during or after our Events. Please refer to our code of conduct for guidance as to how to conduct yourself at an Event.

Protect the safety and wellbeing of Event attendees; ensure concerns and incidents are handled promptly, fairly and with appropriate action; and improve the quality and safety of our Events.

Thursday hosts its events at venues that are independently owned and run - for any damage suffered (physical or otherwise), or for any loss or damage to your personal items, Thursday will not be held responsible or liable.
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Thursday does not conduct criminal background or identity verification checks on its Event attendees, and it is not responsible for the conduct of any attendee during or after its Events.

Our headquarters are in London, United Kingdom. Please do not hesitate to contact us if you have questions in addition to the information provided in this policy – hello@getthursday.com

In the first instance, if you are the victim of a criminal offence, we strongly advise contacting the relevant local authorities in your jurisdiction, such as the local emergency services. We are committed to the safety of all our attendees and resolving all incidents within our reasonable control, allegations against other Event attendees of a criminal nature should be brought to the immediate attention of the local authorities. If safe to do so, you should also alert venue staff immediately so they can assist and help you reach a safe area.
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By reporting the incident to the local authorities as soon as possible, Thursday can obtain a crime reference number (if applicable) and liaise with the venue to secure any CCTV footage / witnesses that may assist any internal and/or external investigations.
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If you witness or experience concerning behaviour, or if you think someone has violated our policy, you should report this to Thursday as soon as possible.
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For example if: they conducted themselves in a threatening or violent manner during the Event; they have exhibited any behaviour that encourages harassment, hate or discrimination; and they sent threatening or abusive messages to you following the Event.
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This list is not exhaustive.

1. If a problem arises during an Event, please notify the nearest venue personnel in the first instance.
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2. If you see someone with a dangerous weapon or behaving violently at our Event, do not directly engage with the person. Please immediately notify the venue personnel so they can contact the local authorities.

3. We do not condone any violence at our Event, if an assault of any nature has occurred to you or anyone else, please contact the nearest venue personnel and/or local authorities.

4. The aim of Thursday Events is to create an exclusive gathering for singles in your city with like-minded singles looking to meet others in person. Sometimes issues may arise between attendees following our Events, for example, through messaging or encounters between other attendees. Thursday does not endorse or take responsibility for private interactions between attendees after the Event.
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5. Thursday does, however, take all safety concerns seriously. If you experience harassment, discrimination, assault of any nature or any criminal act after an Event, please contact the relevant authorities immediately in the first instance and then report the incident to us at hello@getthursday.com. Upon receipt of the incident report, Thursday will take the action it deems appropriate in line with the Tiered Response Systems (set out below).

6. To assist Thursday in responding to you quickly and effectively, we request that all Event attendees with serious concerns write a detailed statement of the incident and provide the statement to hello@getthursday.com, which should include:
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a. date, time and location of the Thursday Event;

b. a detailed description of what happened during and/or after the Event;

c. names or descriptions of the individuals involved (if known)

d. a crime reference number issued by the relevant local authority (if of criminalnature);

e. details of any Thursday members involved (if known);

f. any evidence of the alleged unacceptable behaviour (e.g. screenshots, photos, witness names); and

g. how you would prefer to be contacted about your Statement and concerns.

7. Once we have received your Statement, we will endeavour to send an acknowledgement of your concern within 7 days of receiving it.

8. Your Statement will be reviewed by Thursday’s complaints team, who will investigate the complaint and/or concerns raised and request any further information required.

9. After the Complaints Team have investigated your concern and/or complaint, and received any additional information requested from you, Thursday will take any actions it deems necessary.

10. Upon conclusion of the investigation by the Complaints Team, and at our discretion, we may:

a. Permanently ban the offending attendee(s) from participating in future Events;

b. Issue a formal warning to the attendee, stating that any further offense will result in a ban; and

c. Take steps we deem appropriate to protect attendees and maintain attendee safety.

11. All complaints will be handled with confidentiality. We respect your privacy and will only share information with those directly involved in resolving the issue.

12. We will not disclose the following:
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The identity or details of the reporter to the reported individual.

The outcome of the investigation to the reporter.

Any details of the report to individuals not directly involved in the resolution process or outside of Thursday.

All personal data will be handled in accordance with the UK General Data Protection Regulation (UK GDPR) and other applicable privacy laws.

We welcome feedback and are happy to answer any questions you may have in relation to our Policy.
You can contact us at: hello@getthursday.com